Legal notice

Last updated: 21 October 2026

Business contact information and notices for the Protien Hub online store.

Website and trading name

This website, protienhub.shop, uses the trading name Protien Hub. The store offers beauty and personal-care devices to customers in the United Kingdom. We currently provide UK delivery only and do not offer international shipping.

Business correspondence and service enquiries

Use the contact details below for questions about the website, products, orders, complaints or a legal notice relating to the store. Please identify the relevant order or webpage and explain your request clearly. If you send a notice by post, retain a copy and evidence of sending.

The stated London address is our business correspondence and UK returns address. Returns are handled by post using the free prepaid label and instructions we issue by email. This is not a walk-in collection service.

Terms of purchase

Our Terms & Conditions explain ordering, payment, delivery responsibilities and consumer rights. The Shipping Policy, Return & Refund Policy and Cancellation Policy provide the detailed service arrangements. Nothing in this notice restricts mandatory UK consumer protections.

Privacy and website content

Our Privacy Policy explains personal-information handling and your choices. Copyright, trade marks, product images and other protected material belong to their respective owners. You may save or print information for personal shopping and order records; other use requires permission or a legal right.

Accuracy and reporting an issue

If you believe a page contains an error, an incorrect contact detail or material that infringes your rights, email us with the page address and supporting information. We will review the report. A website correction does not remove rights relating to an order already placed.