About Us

About Protien Hub

Protien Hub is an online store offering beauty and personal-care devices to customers in the United Kingdom. Our range includes facial cleansing tools, hair styling tools, hair removal devices and personal-care accessories.

Product pages describe the available options and specifications so you can choose a device for your routine. If you need help identifying an option or understanding a product before ordering, email our support team with the product name or link.

Ordering and delivery

Orders are dispatched from the United Kingdom. We offer free UK shipping and do not currently deliver internationally. Handling takes 1–2 business days and transit takes an estimated 3–5 business days, both Monday to Friday. Total estimated delivery is 4–7 business days. Read our Shipping Policy for the cut-off and full details.

Support and returns

Contact support@protienhub.shop between 9am and 9pm UK time. Include your order number for order enquiries. We can help with product questions, delivery issues, cancellations and return requests.

We offer a 30-day return request window, subject to our Return & Refund Policy. Return postage is free for change-of-mind and faulty-item returns. We email a prepaid label and instructions for returns to Protien Hub, 157 Wardour Street, London, W1F 8WQ, United Kingdom.

Visit our FAQs for answers about shopping with us.